Contact Center Hub
iPhone / Economie et entreprise
Verizon's Contact Center Hub solution is an easy-to-use, cloud-based contact center that enables customers to connect with your business by voice or text messages, anytime and anywhere. Provide exceptional service for your customers, whether you’re a small or large business.
Contact Center Hub gives you:
•Simple voice and text messaging capabilities, including all common contact center features, such as call recording.
•Toll-free or 10-digit numbers that include minutes of use in our flat-rate monthly pricing.
•Configurable call routing for Interactive Voice Response or direct-dial numbers from a browser.
•Real-time analytics and reporting for managers and administrators.
•Native CRM integrations to enhance your current business processes.
Download Contact Center Hub now, and spend more time engaging with customers and less time dealing with technology.
Quoi de neuf dans la dernière version ?
When the microphone permission is not granted, you will be prompted to grant it again when re-launching the app.
When transferring a call to an external number, you now can delete digits one by one.
Improved loading animation in To-do and History.
