Crave Associate
iOS Universel / Economie et entreprise
Welcome to the Crave Retail Associate app! Are you ready to change the way people shop in your stores?
This robust interactive, fitting room solution will change the way you shop and try on clothes. We listened to the need of your customers and focused on 4 key areas:
* On-demand product requests
* Omnichannel capabilities
* Personalized engagement from store staff
* Instant product recommendations
Crave Associate allows store personal to interact with customers using the Crave Shopper interactive fitting room solution.
Quoi de neuf dans la dernière version ?
This release introduces a refreshed interface and a redesigned request workflow to help associates respond to shopper requests faster and with less friction.
UI Refresh
The app has been modernized with a cleaner, more intuitive layout. The Rooms tab is now Live, with separate tabs for Fitting Rooms and Sales Floor. The Request tab has been renamed Actions. Visual hierarchy and screen space have been improved to reduce cognitive load and help associates immediately see what needs attention.
New Request Workflow
Associates can now view and manage multiple requests simultaneously from a single unified screen — no more opening individual requests or switching between screens. Status indicator bars have been added to room and request cards for faster scanning. The result is fewer taps, less navigation, and more capacity to handle high request volume during peak hours.
Enhanced Can't Find Flow
When an item can't be located, the updated Can't Find flow surfaces alternate sizes, colors, and similar items at a glance. Associates can also scan an associate-picked replacement directly from the flow, keeping the shopper experience moving without delay.
Dedicated Insights Tab
Insights now live in their own tab in the bottom navigation bar, giving associates and managers a permanent, consistent place to reference performance data without interrupting active request workflows.
Refreshed Lookup Tab
The Lookup tab has been updated with a cleaner UI consistent with the overall app refresh.
