Livecare Support
iOS Universel / Economie et entreprise
Act quick: easily assist your customers using your iPhone or iPad wherever you are! Perform accounting tasks like you were on your PC!
Features
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- Control the remote computers using intuitive gestures like the swipe to move the mouse pointer, the pinch to zoom, the tap to click and more.
- Use a full keyboard, special keys included, like Ctrl and Alt.
- Connect to any PC even if protected by a firewall or a proxy server.
- Solve your problems H24 using the access to the list of controllable servers (Internet Agents).
- Remotely interact with your colleagues using the integrated chat function.
- Contribute to the solution by transferring the assistance from and to your colleagues.
- Check your company with the list of performed assistances done by all of your colleagues.
Quoi de neuf dans la dernière version ?
- Added support for logins using the user email.
- Added support for 2FA on user logins and agent connections.
- Added support for feature Wake-On-LAN.
- Fixed some errors.
