OneAgent
iOS Universel / Economie et entreprise
OneAgent is Collab’s agent application for the OneContact contact centre available on a mobile device. With the OneAgent, agents are able to pick up calls that were directed from the IVR, transfer/conference them, sign in to multiple services or instances and even use it to insert data in the Agent Script! With OneAgent you can handle various types of inbound/outbound interactions such as voice, mail, social media and IM.
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Quoi de neuf dans la dernière version ?
This update from Apple will improve the functionality of this app. No new features are included.
Push notifications support
Bug fixing
