Periskope: WhatsApp Operations

iOS Universel / Economie et entreprise

Periskope gives superpowers to WhatsApp.

Connect multiple WhatsApp numbers, collaborate with your team, integrate your CRM / systems and automate all your workflows - all in one powerful platform

Multi-number Inbox: Gain complete visibility and control over your team's WhatsApp conversations

- Connect multiple numbers to one shared inbox. Works with any WhatsApp number
- Enable your entire team to view and respond to messages without direct phone access

Create tickets & tasks: Turn WhatsApp conversations into actionable work

- Create tickets: Instantly turn any customer query across group or 1:1 chats into tickets.
- Flag important queries with AI or emojis.
- Track unanswered questions, open tickets, and resolution times
- Sync tickets with HubSpot, Freshdesk, Zoho, Slack, and more

Manage Groups: Built specifically for group and community management

- Schedule messages to groups and contacts
- Role based permissions: Set role-based permissions for team members to send messages, respond to queries etc

Automations: Automate repetitive tasks and ensure no message is missed.

- Auto replies for keywords or outside business hours
- Automatic ticket creation from customer queries
- Distribute new chats and tasks to individual agents based on pre-set rules
- SLA alerts and notifications for important messages

AI agent: Train Periskope Agent on Your Data

- Train it on FAQs, SOPs, and documentation
- Automatically respond to repetitive questions
- Create tickets and tasks from conversations
- Escalate complex queries to human agents

Periskope is built for teams that rely on WhatsApp to communicate with customers, communities, and partners.
Work together on WhatsApp — faster, smarter, and at scale.

If you have any feedback or questions, please go to Periskope > Help > Contact Us

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Learn more about our security: https://periskope.app/security

Quoi de neuf dans la dernière version ?

Fixes & Improvements
•Improved accessibility for modal options on certain devices
•Mentions in private notes now correctly create tasks
•Media messages can now be refreshed if they fail to load
•Overall stability and performance improvements