re8me

iPhone / Economie et entreprise

Re8me provides businesses with simple and transparent customer feedback about their employees. This feedback is used to evaluate employee performance and as a coaching tool to improve customer service.

Re8me also enables businesses to have constant contact with customers using text messaging at a fraction of traditional marketing costs. Send a thank you note, promo code or coupon and generate repeat business. You’ll also be able to proactively address negative ratings thereby making bad reviews on social media channels a thing of the past.

HOW DOES RE8ME WORK?

Sign up your business to re8me and send text messages to your employees inviting them to download the re8me App onto their smartphones or store tablet.

CUSTOMER SERVICE + RATINGS = SIMPLE FEEDBACK

Upon completion of service, employees ask customers to rate their performance on re8me. The entire process takes just a few seconds and is entirely anonymous.

The re8me App collects customer feedback in real-time.

SIMPLE FEEDBACK + COACHING = BETTER SERVICE

Results are shared with employees and used as a coaching tool to improve service standards.

BETTER SERVICE + CONSTANT CONTACT = REPEAT BUSINESS

Re8me also enables businesses to text message customers. You can text a simple thank you note or SMS promo codes and promotional offers.
Customers that give low ratings can be proactively contacted to resolve their problem before they take to social media or online review sites.

REPEAT BUSINESS + REDUCED COSTS = YOUR BUSINESS SUCCESS STORY

Better service standards and constant customer contact efforts increase repeat business, attract new customers and decrease training & marketing expenses.

Generate more revenues, decrease operating costs and become more profitable. Download the re8me App today and share your business success story.
Q&A:
- Who is the target audience?
Employees of companies using the web app.
- How do users obtain an account?
The employer set up their account.
- Is this app meant for internal distribution in your own company, in the company of one target client, or in multiple target clients’ companies?
Multiple target clients
- If this app is meant for internal distribution, will the app be accessible by both internal and external partners? Or will it be exclusive to in-house employees?
both internal and external.

Quoi de neuf dans la dernière version ?

Corrected wording on popover.