Tigerpaw Mobile

iOS Universel / Economie et entreprise

Requires licensing from Tigerpaw for activation.

Tigerpaw Mobile

New Productivity Tool For Tigerpaw Software Users

This new and improved mobile app is an add-on for existing Tigerpaw Software users. It streamlines many of the data entry tasks that bog down technicians and sales reps in the field. A new streamlined user-interface gives instant access to critical information, and automates the updating of tickets, account and contact info, opportunities and more.

Field service techs can manage their tasks and calendars and work tickets simply and quickly with any mobile device – even in areas where connectivity is intermittent. Sales personnel can access and, update account & contact data, and manage opportunities while on-the-go.

Tigerpaw Mobile Features:

· Process Driven: With your daily agenda and all of your sales and customer data in hand, you will be able to efficiently complete each job and/or sales activity including the ability to:

o Begin & End travel

o Begin & Update work

o Schedule and Complete Tasks

o Create, Work, and Advance Opportunities

o Update Customer, Prospect, & Lead data

· Auto-Sync: No connection? No problem. Stay connected even when your device isn't - all your work will automatically sync when you have connectivity, avoiding interruption during field management.

· GPS integration: Tapping an address brings up your phone's navigation, making it easy to get to the customer - on time.

· Increased Communication: This version of Tigerpaw Mobile includes a full CRM to provide you with detailed opportunity, account, and contact data. You can contact the customer directly from the CRM on your mobile device and work with opportunities.

· Camera Support: Take pictures and attach them to your Tigerpaw tickets.

· Signature Capture: Clients can use their fingers to sign your service orders - allowing you to avoid conflict and get paid more quickly.

· Dispatch Board Integration: Always know exactly where your technicians are - right from the dispatch board.

Quoi de neuf dans la dernière version ?

Recent updates include:
- Two-step authentication; optional forced user logout after specified hours.
- Security enforced to block rep access to other reps' tasks and SOs.
- View ship-to address and update Multiple Meters reads on SOs.
- View invoice total payment and credit memo amounts.
- Limited Mobile licenses for techs with limited duties.
- View journal note create date; hide system entries.