Global Wallet®

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We are winding down the Velocity Global Wallet® program. You will continue to be able to spend or perform ATM withdrawals of your funds until 31 October 2021 and redeem your funds beyond that date. From 1 February 2021, several important changes will occur:
· you will no longer earn Velocity Points via Global Wallet®
· fees will apply to ATM transactions and funds redemptions

The use of the Physical and Virtual cards has been extended as a courtesy to you
and solely for the purposes of making the redemption of funds more convenient.
As a reminder, as of 30 June 2021, you can no longer request a replacement
Physical card, and this remains unchanged.

The last date on which you can use your Physical and Virtual cards has been
extended from 31 July 2021 and will continue to operate up to and including 31
October 2021. Your Virtual card remains available in the Global Wallet App up to
and including 31 October 2021.

However, the last day you can transact in non-AUD currency is 26 September
2021.

From 27 September 2021 and up to and including 31 October 2021, you will be
able to continue to transact or make ATM withdrawals in AUD only.

On or around 28 September, any available balance held in Foreign Currency
Wallets will be converted to AUD. Your non-AUD Foreign Currency Wallets will be
closed at the same time and then the AUD balances will be transferred to your
AUD Wallet within seven days.

From 1 November 2021, you will not be able to use your Physical or Virtual cards
and you will ONLY be able to request redemptions via the Account Centre.

Quoi de neuf dans la dernière version ?

This is another important reminder of the wind down of the Global Wallet program, which follows prior notices dating back to November 2020. As a consideration to you, we have extended the period during which you can use your card from 30 June 2021 to 31 October 2021. Please note, however, that you spend or request any remaining funds by no later than 31 October 2021. You may easily spend your remaining funds via Global Wallet card purchase, or withdraw funds at an ATM anytime; or simply contact us at the customer service number on the back of your card to request a redemption of your funds.