Lumi by Nextcare
iOS Universel / Medecine
Lumi – Your Trusted Health Companion
Whether you’re an Allianz-insured member, Nextcare-insured, or covered under a Nextcare-managed policy, Lumi makes managing your insurance effortless—your policy, benefits, and claims are just one tap away.
With Lumi, you can easily:
Download Your Digital Health Insurance Card for seamless access
Check Your Policy Benefits anytime, anywhere
Submit & Track Claims with ease
Easy Claims Processing: hassle-free reimbursement and preapproval processes
Lumi brings healthcare home with a caring Digital Health Assistant, 24/7 doctor access, easy appointment booking, AI-powered symptom checking, and convenient medication delivery.
Submit & Track Medical Claims Hassle-Free
Managing insurance claims is easier than ever. Upload your medical documents, submit your claim, and track its progress—all within the app. Once approved, receive reimbursements through your preferred payment method without unnecessary delays.
Take Charge of Your Health with Lumi’s Digital Services
We know your health is more than just insurance. Lumi offers a suite of digital health services designed to support your well-being.
Check Your Symptoms with Confidence
Lumi’s AI-powered Symptom Checker is an EU-certified medical device providing fast, reliable health insights. Whether you’re experiencing mild discomfort or unusual symptoms, this tool helps you assess your condition and make informed decisions—all from home or office.
Talk to a Doctor whenever you need
With Lumi’s Teleconsultation Service, expert multilingual doctors are just a tap away. Speak with doctors via secure video calls for consultations, prescription refills, and lab test requests.
Doctor Chat – Instant Medical Advice
Need quick guidance? Lumi’s Doctor Chat connects you to certified doctors via live chat, providing real-time answers to your non-emergency health concerns. With over 1,000 doctors available 24/7 in 13 languages across 19 countries, you’ll receive trusted advice whenever needed.
Private & Secure
Your medical information is handled with the highest confidentiality, ensuring a safe healthcare experience.
Get Your Medications Delivered to Your Door
Skip pharmacy lines with Lumi’s Medication Delivery Service—receive your prescribed medicines without hassle. Place your order through the app and have your medications delivered to your doorstep.
Find & Book Appointments with Ease
Need to see a doctor in person? Lumi’s Appointment Booking Service makes it easier than ever. Search from Over 21,000 Providers – Find doctors, clinics, hospitals, and pharmacies covered under your insurance. Filter by Specialty, Location & Network – Choose the right provider based on your needs.
Lumi connects you to quality care effortlessly—so you can focus on what matters most.
Get Instant Support with Zoe, Your Virtual Assistant
Need help navigating your insurance benefits or checking your claim status? Zoe, Lumi’s friendly virtual assistant, is available 24/7 to provide instant answers. It can help you find in-network healthcare providers, check claim status, and connect you to our Care Center for further assistance.
Why Lumi?
Simple to Use – Access essential features instantly and make the most of your policy. Fast & Efficient – Manage your healthcare quickly and easily. Seamless Access – Enjoy reliable, trustworthy healthcare services from home or office.
About Lumi
Lumi is designed to make healthcare simpler, smarter, and more accessible. Combining expertise with digital health innovations, we’re committed to supporting you every step of your healthcare journey. What sets Lumi apart is our focus on simplifying insurance management so you can concentrate on your health and life. Download Lumi today and experience a healthcare journey that fits your lifestyle.
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Manage Your Insurance Seamlessly with Lumi – Your All-in-One Health Companion
Looking for a simpler, smarter way to take care of your health? With or without insurance, Lumi is here to make managing your health and coverage effortless—all in one place.
Whether you are an Allianz member, a Nextcare member, or have coverage through another insurer, Lumi provides comprehensive support tailored to your needs.
Easily find in-network providers, book appointments, and use your digital health benefits with confidence. Lumi also connects you with trusted healthcare professionals and wellness tools to support your overall well-being. Please note that service availability may vary by country due to regulatory factors, policy type, and benefits eligibility.
Take Charge of Your Health & Insurance with Lumi:
• Manage Your Insurance – Easily access your policy details, check coverage, and find in-network providers.
• Symptom Checker – AI-powered and clinician-designed, it quickly analyzes symptoms and suggests next steps.
• 24/7 Doctor Chat – Get quick medical advice from certified doctors, as easy as texting a friend.
• 24/7 Teleconsultation – Consult a licensed doctor anytime, anywhere—no waiting rooms, no hassle.
• Vital Signs Monitoring – Use AI-powered technology to track heart rate, breath rate, blood pressure, and more—just with your phone’s camera.
• Appointment Booking – Locate in-network doctors and book in-person visits with just a few taps.
• Medication Delivery – Skip the pharmacy line and have your medications delivered to your home or office.
With Lumi, managing your insurance and healthcare is easier, faster, and more convenient than ever.
