OutSmart | Field Service

iOS Universel / Productivité

Is your business Installation services? Maybe Construction? Transportation perhaps? If you have agents on the field, you need to know where they are, where are they going next, what materials are being used, agendas, reporting and more important, customer signoff that the service was done.

OutSmart will help you get grip on your organization and your field service.
OutSmart is the digital generic solution for replacing the paper work order, for companies who wants to start with setting up a more efficient field service. On the work order you register your hours and articles. You can add photos of your work (for example before and after) and your customer will sign a digital signature below. Directly on the smartphone or tablet. We will ensure that the receipt is sent to your client as a PDF. Simple and effective.

OutSmart is field agent management software that will help you to monitor your agents, plan orders, check for daily reports, open order and see if the service has been completed, track your agents in the map or create checklist before the service is done.

OutSmart is fully cloud-based and can be easily integrated with any accounting or ERP software.
No matter what type of business, OutSmart will make your company more efficient by reducing operational costs and increase productivity.

OutSmart, makes field service easy!

How does it work?
The app is divided into 2 menu items: Work order overview and App Settings. Via the Work order overview tab you can start immediately to create a work order manually. You fill in the details and complete the order for the hours and materials. You can also optionally add photos of the work done at the customer. You can have the customer sign off the order directly and the work order is sent digitally to, for example, the office staff and the customer. On the dashboard, the field employee immediately sees his day and week planning which are scheduled from the web account in the office. So you never miss an appointment again. Through Relationships tab you can view all your relations and the history of the previous visits. At the Overview tab, we save all work orders that have been created locally. This way you can easily look back on what was done at the customer last time. Under the Settings tab you can manage your own company data and the data of the employees.

Do you want to get the most out of the application? Go to our website for a company account and immediately link one or more apps. Enter your company details here and add the company logo. You can also add all contacts and materials. When the device makes contact with our servers, the data is immediately synchronized. Of course it is also possible to completely prepare work orders for the web account and send day or week plans to the tablet or smartphone. All work orders are collected on your company account. A pdf can be made of each work order with your logo on it.

The Track & Trace functionality runs in the background. Please note: continuous use of GPS running in the background can have a dramatic effect on the battery life.

For more information, please visit our Terms of Use (https://out-smart.com/terms-of-use), Privacy Policy (https://out-smart.com/en/privacypolicy/) and our General Conditions (http://tiny.cc/r0sfdz). Terms of Use (EULA) (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/)

Quoi de neuf dans la dernière version ?

What’s New in OutSmart 5.1.9
• Project Activity is now visible and editable directly in Job Details
• Reference Number and External Reference Number can now be shown or hidden based on your device policy
• Object Description is now available as an extra field on work orders
• Material Item Notes are now supported – view, edit, and find them easily in search (controlled by device policy)
• Object Code and Object Description are now displayed in the Forms overview
• Payment Method can now be hidden via device policy
• When a colleague is already working on a workflow step, you’ll now see a clear lock icon
• Snippets are now available in all text fields throughout Job Details – including a new Timestamp snippet for every account

Bug fixes and improvements
• Timer now automatically selects the correct skill when only one skill is available
• Colleagues can no longer edit Fixed Form steps in workflows
• Sign & Send / Preview button now updates correctly when your role on a work order changes
• Visual Forms can now be filled in both regular and Fixed Form workflow steps