CHRIST UNIVERSITY - ITSM
iOS Universel / Productivité
*View tickets in which you are the requester
*Create a new ticket
*Add followups
*Add tasks
*Add task from template
*Add solutions (by using a solution template)
*Validate solutions: Both accept and refuse
*Fill satisfaction surveys
*Techs can assign themselves to a ticket
*Use a task template
You can also:
*Upload files
*Upload camera photos
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