Grundfos SmArt Serv

iPhone / Productivité

This app provides a platform for Grundfos customers and Associated Service Partners to seamlessly interact on their Service requirements.


As a Grundfos Customer, you can
-Create a Service or Installation request
-Maintain your inventory of pumps to quickly raise a service call
-Identify the Service Partner nearest to you, to attend the request
-Keep tab and be notified on the progress of your Service handling
-Interact with the Service Partner/Service Engineer
-Rate the service and provide feedback

As a Service Partner, you can
-Maintain your team of Service Engineers, and assign Service requests
-Interface with the Customer – call, respond back on the requests
-Be notified on all discussions between Service Engineer and Customer
-Search issues, monitor Assigned/Active issues
-Interact with Grundfos Services team

Quoi de neuf dans la dernière version ?

Bug fixes and improvements