Schenck+Service

iPhone / Productivité

With the help of the Schenck RoTec Service+App you are ready for making the right contact to our Helpdesk. After a simple registration procedure, you can immediately manage any service related issues for your balancing machines quickly and reliably.


Fast and efficient communication through the Schenck Service+App

1.Simply scan the QR-code on your machines’ nameplate to store the serial number of your machines (manual entry is also possible)
2.Choose the desired category (machine breakdown, technical support, spares, service/calibration, suggestions, others)
3.Take a photo or add a file to share
4.Chat with a qualified Helpdesk support agent


Your advantages at a glance

•Quick and easy access to all service support matters
•A direct link to the Schenck Service Helpdesk
•The right service contact for every machine
•Immediate response and live communication through any mobile network right from your machine location
•Live troubleshooting through video chat
•Fast and simple creation of Service requests