Real Time Feedback

iOS Universel / Style de vie

Most of your customers won't tell you if something is wrong. To them, it's not worth an uncomfortable confrontation. Some will complain on Yelp, but most will just suffer in silence, and eventually take their business elsewhere.

Realtime Feedback provides your customers a zero-friction way to give you direct real-time feedback about their experience, and gives you an opportunity to address their issue on the spot, instead of letting them leave unsatisfied.

Quoi de neuf dans la dernière version ?

- Added automatic customer responses when chat automation is enabled
- In full automation mode, the system handles the entire conversation
- Manual intervention stops automation and returns control to you