VoiceCloud

iOS Universel / Utilitaires

With VoiceCloud mobile apps you and your team members can stay connected and more productive on the go while keeping your extension with you, wherever you are.

What VoiceCloud brings to your team:

**Complete UC solution that works with your Giant accounts**
• Collaborate with your team wherever you are.
• Make video calls, organise audio conferences and group chats, create public channels, share files, and much more.

**Easily and securely organise remote work for your employees**
• Dial external numbers using corporate identity/phone numbers. Receive calls through your phone system extension.
• Keep track of your business communications with the detailed customer profiles and history of communications organised by each contact.

**Enhanced connectivity and call quality even with an unstable internet connection**
• With push notifications you can stay connected anywhere you are while providing outstanding customer service.
• VoiceCloud enhances the connectivity and the quality of voice implementing the best in class audio codecs.

**Keeps your conversations and data secure.**
• VoiceCloud apps provide encryption for calls, messages, and data by default using the strongest block cyphers available.

To use this app a subscription to Giant service is required.

Quoi de neuf dans la dernière version ?

In this update, we introduce automatic call transcription and summarization:
This feature allows you to read the conversation and search for specific keywords to find discussed information.
You can also share transcriptions as a TXT file for auditing or post-processing.

Also in this update:
- Departments. All extensions in your organization can be sorted by their departments.
- Block list. Now you can block incoming calls and SMS from selected contacts and phone numbers.
- Rejoin group chats. Users can leave and rejoin SMS chats with a few taps.
- Ability to send multiple pictures from your gallery at once.
- Calls and SMS history with an external contact is now unified in a single conversation thread.
- Added the ability to share information about external calls between users.