SaaS helpdesk|ServiceDesk Plus
iOS Universel / Economie et entreprise
ManageEngine ServiceDesk Plus (Cloud) iPhone app lets your technicians create, access and resolve requests from any place, anytime. This app reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. The app, designed particularly for iPhone, gives you better user experience. ManageEngine ServiceDesk Plus (Cloud) integrates your help desk requests and assets to help you manage your IT effectively.
Filter requests based on criteria such as unassigned, pending, open etc.
View, create, edit and delete requests.
Perform actions (pick up, assign, close, reply) for requests.
Work log and resolutions can be added/modified for each request.
Quoi de neuf dans la dernière version ?
1. Search in the request list is now changed to server search instead of local search.
2. Scan option to auto-fill in the asset edit page.
3. Performance improvements.