Wave Service
iPhone / Economie et entreprise
Wave Service is an easy-to-use facility management system for commercial property.
With Wave Service, you can automate and simplify the day-to-day facility management processes: service and maintenance requests, inventory, scheduled inspections, entry passes, announcements, etc..
Thanks to the clear interface and intuitive navigation, both tenants and service workers can work with the app and create requests with no effort or extensive training.
Tenants can:
• Report issues in the building and create requests directly in the app or by scanning a QR code at the location
• Attach photos and add comments to their requests
• Monitor the progress on their requests
• Rate the quality of works
Service workers can:
• Receive requests immediately via push notifications
• See the full scope of their work in a convenient list
• Confirm resolution of requests in a single click
• Receive feedback on their work
Wave Service makes facility management more modern and efficient.
Quoi de neuf dans la dernière version ?
Sometimes a request can’t be completed for objective reasons — it falls outside the area of responsibility or is no longer relevant. Now, such requests can be rejected with a clear explanation, so they don’t linger in the system.
• When an employee rejects a request, it will be archived with the status “Rejected”.
• The requester will receive a notification with the reason for the rejection.
• In the Rejected Requests report, managers can review the reasons and use the insights to improve processes.
