BookingCenter

iOS Universel / Productivité

A powerful concierge tool for a hotelier's Guests integrated with a Request and Incident Tracking system for a hotel's Staff. BookingCenter can be used as a stand-alone system or integrated into MyPMS.

Perfect for hotel staff to track and review guest & staff requests and maintenance logs. Whether these requests come during the booking process, pre-arrival, or while on-site.

Whether ordering room service, housekeeping, or asking to book a massage, this mobile concierge means guests can communicate with you, explore your venue and your local area on any desktop or mobile device. No need to download anything.

With a live dashboard and push notifications, Requests are tracked and detailed by your staff, meaning requests don't get 'lost'. Each User can be setup with 'notification' rules so that a manager, for example, can be notified if a Housekeeping requests hasn't been fulfilled in 45 minutes.

Hotel Incident Reports area created automatically, with graphs showing relevant details.

The system provides clear opportunities for training to improve guest services.

Quoi de neuf dans la dernière version ?

* Added biometric log in with Face ID or Touch ID — enable it on your first login with "Remember Me" checked.
* Added "Logged Out" confirmation screen now appears after logout to resolve log out loops
* Fixed an issue where returning to the app after it sat idle in the background could get stuck in a login loop.
* Improved stability and reliability during extended use
* Additional Performance Enhancements: Optimized the app for smoother and faster performance.