OurSupport
iPhone / Productivité
OurSupport connects customers to local IT support technicians.
Customers can use the mobile application to request IT onsite or remote help.
It is easy to use, transparent work flow and easy to control the cost.
Quoi de neuf dans la dernière version ?
* Enhanced User Interface: Significant improvements to the user interface, providing a more intuitive and visually appealing experience.
* Backend Updates: Updates on the backend, optimising performance and enhancing overall system functionality.
* Ticket Updates: We have implemented enhancements to the ticket management system.
* Chats for Each Ticket: We have introduced a new feature that enables users to initiate chats for each ticket, facilitating seamless communication and collaboration.
* Updates to Ticket View Filters: We have made updates to the ticket view filters, making it easier for you to sort and search through tickets based on specific criteria.
* Customer Logo and Message of the Day Support: Customers can now incorporate their logo and display a customised message of the day for all their users, adding a personalised touch to the app experience.