KASTO VisualAssistance
iOS Universel / Productivité
KASTO VisualAssistance significantly expands the possibilities of remote maintenance and repair.
Using their tablet, smartphone or smart glasses, users can send live videos to KASTO‘s service experts
for real-time visual assistance and information in the event of breakdown or maintenance works.
This enables
•a significantly faster and more accurate exchange of information
•an increase in the proportion of remote repairs
•an increase in availability and productivity
•a reduction in maintenance costs
All connections to KASTO VisualAssistance are encrypted (SSL, https, DTLS, SRTP).
Quoi de neuf dans la dernière version ?
- Maintenance Plan: Launched a system to create and manage recurring preventive plans.
- Plan Management: New web overview for planners to edit attributes and manage participants.
- Automated Scheduling: Enabled automated ticket generation with lead times for mobile execution.
- General Improvements: Added voice-to-text rich text support, included task descriptions in PDF reports, and expanded API editing for ticket custom fields and assets.
