KASTO VisualAssistance
iOS Universel / Productivité
KASTO VisualAssistance significantly expands the possibilities of remote maintenance and repair.
Using their tablet, smartphone or smart glasses, users can send live videos to KASTO‘s service experts
for real-time visual assistance and information in the event of breakdown or maintenance works.
This enables
•a significantly faster and more accurate exchange of information
•an increase in the proportion of remote repairs
•an increase in availability and productivity
•a reduction in maintenance costs
All connections to KASTO VisualAssistance are encrypted (SSL, https, DTLS, SRTP).
Quoi de neuf dans la dernière version ?
- New Home View: Faster access to tickets, tasks, assets, chats, and workflows designed for machine operators and maintenance technicians.
- External Ticket Collaboration: Invite external users to view and communicate on tickets safely.
- Enhanced Comments & Attachments: Add photos, PDFs, and documents to ticket comments with inline display and full-screen preview.
- Improved Usability & UI: Refreshed ticket layout, clearer asset visibility, and smoother overall experience.
- Functional Location Filters on Mobile: Filter and search by functional location, asset name, serial number or by uncategorized assets.
- Web Improvements: Easily move folders and assets within the functional location tree.
