KASTO VisualAssistance
iOS Universel / Productivité
KASTO VisualAssistance significantly expands the possibilities of remote maintenance and repair.
Using their tablet, smartphone or smart glasses, users can send live videos to KASTO‘s service experts
for real-time visual assistance and information in the event of breakdown or maintenance works.
This enables
•a significantly faster and more accurate exchange of information
•an increase in the proportion of remote repairs
•an increase in availability and productivity
•a reduction in maintenance costs
All connections to KASTO VisualAssistance are encrypted (SSL, https, DTLS, SRTP).
Quoi de neuf dans la dernière version ?
- Create tickets on iOS using AI-powered voice input (rolling out in phases)
- Automatically fill ticket fields from spoken message
- Review and adjust AI input before submitting (human-in-the-loop)
- Faster ticket creation with a simplified flow and fewer steps
- Configure relevant ticket fields for ticket creation
- Set mandatory fields to improve data quality
