Körber Xpert View
iOS Universel / Productivité
Körber’s remote service Tool is a real-time collaborative solution for fast troubleshooting, increased productivity, availability, and quality, whilst reducing maintenance cost.
With Körber Xpert View a Service specialists and crucial information for your inhouse technicians are at your finger tips when you need them most. Real-time knowledge sharing and troubleshooting, audio-visual connections, as well as documentation with checklists and videos will support your maintenance and service teams on your shop floor with maintenance and component replacement. Our Körber machine experts will assist your technicians every step of the way. By sharing real-time visual information error-less maintenance can be assured.
• Enhanced expert support
• Knowledge sharing in real-time
• Full HD video and audio streams
• On-screen online instructions
• Documentation with checklists, pictures and videos
• Additional apps for smart glasses on request
Quoi de neuf dans la dernière version ?
- Create tickets on iOS using AI-powered voice input (rolling out in phases)
- Automatically fill ticket fields from spoken message
- Review and adjust AI input before submitting (human-in-the-loop)
- Faster ticket creation with a simplified flow and fewer steps
- Configure relevant ticket fields for ticket creation
- Set mandatory fields to improve data quality
