Now Support
iOS Universel / Economie et entreprise
Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.
With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID
Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people.
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ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Quoi de neuf dans la dernière version ?
New:
•Attachments can be configured to upload in the background while using the app
•UI Rules can be validated on form submissions
•Multiple filetypes can be uploaded to AI Lens
•Support for new Now Assist Premium Chat experience
Fixed:
•Crash in Firebase in CalendarStore
•Unable to mention users in the Activity Stream in Japanese
•Smart routing of List, Form, and KB links to apps doesn't work
•A blank page is returned when searching for key words
•Focus does not consistently start at the top of the page when selecting a location
•The Question Circle icon doesn’t display correctly
Detailed release notes can be found on the ServiceNow product documentation website.
