Now Support
iOS Universel / Economie et entreprise
Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.
With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID
Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people.
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ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Quoi de neuf dans la dernière version ?
New
•Attachment error handling
•Input form screen navigation screen
•Input form screen error window navigation
Fixed
•Application theme changes after closing and reopening the app
•Certain colors are not rendered on iOS
•Special characters are not displayed in file names
•Problems updating barcode input forms with multiple inputs
•The user can only view a small subset of list options in a Virtual Agent chat
•Data visualization sources fail to decode JSON that does not contain a label
•Placeholder text is not visible on an IT Asset Management asset
•Input form screen survey shows incorrect choices when scrolling on iOS 18
•App gets stuck on blank screen when the user opens a push notification with redirection
•Deep links from a QR code don't work when the blur app option is enabled and UX analytics is disabled
•The wrong URL is loaded into the URL screen when switching between clone instances
•A "Date" type input sends an incorrect time on iOS
Detailed release notes can be found on the ServiceNow product documentation website.
