Now Support
iOS Universel / Economie et entreprise
Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.
With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID
Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people.
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ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Quoi de neuf dans la dernière version ?
Fixed
•SVG images do not render in Now Mobile app
•Users are reported as ‘Anonymous’ in the User Experience Workspace dashboard
•An error appears on app launch: 'No data available please pull down to refresh'
New
•Trigger Now Assist skills (Record Summarization and Resolution Notes Generation) directly in Virtual Agent on mobile
•Users can easily edit/refine Resolution Notes using Now Assist Context Menu on mobile
Detailed release notes can be found on the ServiceNow product documentation website.
