Now Support
iOS Universel / Economie et entreprise
Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.
With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID
Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people.
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ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Quoi de neuf dans la dernière version ?
Fixed:
· The activity stream is not sorted in descending order
· Performing write-back actions on work order tasks reduces app performance
· Category icons on Now Mobile don’t load properly
· Card sizes don't align with the font selection made by the user
· Highlight color does not appear around carousel cards
· A welcome image erroneously appears at the top of the screen
· A field remains highlighted after dismissing a confirmation message
· Carriage return suffix is not removed on barcode scans
· The 'Set to Ready' option is missing for IGT task in Guided Task screen
· Issues opening a record address from a URL link in Apple Maps
· Barcode input text of type 'Accessibility' isn't visible when text is large
· Synthesized response markdown table is not supported in virtual agent
· Search gap of displaying a chat button on catalog standard search results to navigate users to virtual agent
· Support the new AI gradient colors for all AI experiences
· Updated reasoning messages UI in Now Assist Virtual Agent
Detailed release notes can be found on the ServiceNow product documentation website.
