Now Support
iOS Universel / Economie et entreprise
Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.
With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID
Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people.
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Quoi de neuf dans la dernière version ?
Fixed
•A push notification with a universal link doesn't open the destination screen
•Placeholder text is not visible on an IT Asset Management asset
•The user is unable to end impersonation if the username contains a “\”character
•The Mobile App doesn't display special characters in file names
•UPC-A (12 digits) barcode scans are not supported
•Users can’t suppress banner messages that appear when switching networks
Detailed release notes can be found on the ServiceNow product documentation website.
