SupportCenter Plus
iPhone / Economie et entreprise
ManageEngine SupportCenter Plus iPhone app lets your support representatives access and resolve requests from any place, anytime. This app reduces the response and resolution time dramatically, increasing the efficiency of your help desk team. The app, designed particularly for iPhone, gives you better user experience.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (assign, close, reply, forward) for requests.
* Time entry and resolutions can be added/modified for each request.
* Speech Recognition powered by Nuance.
Languages Supported:
English, Spanish, German, French, Portuguese, Swedish, Russian, Danish, Italian, Dutch, Brazilian Portuguese, Polish, Norwegian, Korean
Quoi de neuf dans la dernière version ?
This update from Apple will improve the functionality of this app. No new features are included.
1. Truncation of description in Request Detail view has been fixed.
2. Minor bug fixes.
