TagPoint

iPhone / Economie et entreprise

TagPoint innovates QR codes. It is designed for your teams, guests and tenants to create service and maintenance requests, schedule planned preventive maintenance, make orders and report issues.

FOR GUESTS:
• Any hotel service from a simple QR scan
• No need to call the reception desk
• Guests feel heard and cared for

FOR TENANTS:
• No need to contact administrative staff to report an issue
• The app is easy to use and doesn't require a login
• Improved service level, services are provided faster

FOR SERVICE WORKERS AND TEAMS:
• All requests are at hand and serve as a to-do list with timely reminders
• No requests get lost, no duplicate requests
• Significantly reduce requests resolution time
• Tasks can be managed and assigned anywhere at anytime
• Clear team workflow analysis

Experience savings on labour costs by spending less time on service requests workflow, tracking requests resolution time and retaining your existing tenants and guests. 

Quoi de neuf dans la dernière version ?

Request analytics are now more accurate. Previously, requests could be closed immediately, skipping the ‘In-progress’ stage. Now the workflow is unified: before closing, the assigned employee must first start the request. This ensures that reports reflect more accurate request timelines.