BeyondTrust Rep Console
iOS Universel / Productivité
With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:
• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.
Quoi de neuf dans la dernière version ?
New Features and Enhancements:
· Added version and logging options to the Settings -> App-> RepConsole menu. This will allow logging to be enabled before actual authentication into the app.
Issues Resolved:
· Fixed an issue with scaling in RDP sessions.
· Fixed an issue with the “Personal” group not being located towards the top of the Jump Group screen.
· Fixed an issue with the Play button being displayed on the Chat screen on some devices.
