ServiceChannel Provider
iOS Universel / Economie et entreprise
ServiceChannel Provider puts the power of on-site service management on every technician’s mobile device. Now you can keep your customers and your company in the know with status updates for work performed on-site.
Save time and deliver more efficient, cost-effective service:
- View and add notes on-site as well as add photo documentation of work orders
- Check incoming jobs and update work order statuses on the go
- Capture electronic signatures from your customer’s employees
- Access work using existing PIN codes or technician accounts
- Show accurate work hours for invoicing with geolocation tracking
Based on your customer’s configuration, you can access additional features, such as:
- Time Tracking and Return Schedules
- Work Order Creation
- Inventory Management
- Refrigerant Tracking
Quoi de neuf dans la dernière version ?
NEW
- This release introduces improvements to mobile refrigerated asset management. You can now create and edit refrigerated asset records in the SC Provider app, with required fields enforced dynamically based on field status.
FIXED
- Occasioanlly, checking out from a work order that contained many assets, you saw a system error message. Unexpected errors no longer occur during checkout, even for work orders with many associated assets.
- You couldn't create a service request via the Contractor-Initiated Work Order (CIWO) experience. The process failed and displayed the following error message: API unknown error. We fixed the underlying API error. Service requests can now be created successfully through the CIWO experience without errors.
