ServiceChannel Provider
iOS Universel / Economie et entreprise
ServiceChannel Provider puts the power of on-site service management on every technician’s mobile device. Now you can keep your customers and your company in the know with status updates for work performed on-site.
Save time and deliver more efficient, cost-effective service:
- View and add notes on-site as well as add photo documentation of work orders
- Check incoming jobs and update work order statuses on the go
- Capture electronic signatures from your customer’s employees
- Access work using existing PIN codes or technician accounts
- Show accurate work hours for invoicing with geolocation tracking
Based on your customer’s configuration, you can access additional features, such as:
- Time Tracking and Return Schedules
- Work Order Creation
- Inventory Management
- Refrigerant Tracking
Quoi de neuf dans la dernière version ?
FIXED
- On the Inventory > Mark Received screen, you did not see the complete list of parts available for marking as received. The full list of parts is now displayed in the Mark Received section, ensuring accurate and complete processing.
- Previously, if you didn’t have permission to edit attributes on a work order, the attributes appeared editable on the Asset Record screen. Attempting to edit them resulted in a system error message. The design now clearly indicates when attributes are non-editable, preventing confusion and unnecessary error messages.
