ServiceChannel
iOS Universel / Economie et entreprise
Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager.
Search Work Orders By:
• Tracking Number
• Work Order Number
• Purchase Order Number
• Location Keyword
Reassign Work Orders
Filter Work Orders by Status
Exclude/Include Supply and Maintenance Categories in any list
Edit Work Order Details:
• Status
• Priority
• Schedule Date
• Trade
• Provider
• NTE
• Purchase Order Number
• Description
• Category
- Notes
- Photos and Attachments
Proposals
• Approve
• Reject
• View Details
• View Photos and Attachments
• On Hold
• Assign
Site Audit Manager
Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through
• Rapid, on-site capture of facility condition
• Cross audit decision support
• In-audit submission of work orders
• Conduct audits for facilities, safety, loss prevention, construction punch lists, etc
• No auditor training required
Please Note: Site Audit Manager requires an additional license.
Quoi de neuf dans la dernière version ?
FIXED
- Attempting to update the trade on a work order without changing the provider, you could received the Invalid Provider ID error message. This occurred because the system required a reason for reassignment, even though the provider remained unchanged. The Reason field is now hidden when updating the trade without updating the provider, preventing unnecessary validation errors.
- Even with the Enable Location Attachments preference turned on in dashboard settings, you were unable to view location attachments on the Location Notes screen. Location attachments are now visible on the Location Notes screen when the preference is enabled, as expected.
- Occaionally, when you logged into the app, you've bumped into the following system error message: Setup IDs: 0 do not belong to current subscriber. This disrupted access and caused confusion. The error has been resolved. You can now log into the app without encountering this message.
- While creating a work order, users could accidentally select categories that were listed in the Exclude Categories for Selection setting in their dashboard. This led to unintended category assignments. Excluded categories are now hidden during work order creation. You can no longer select categories that have been marked as excluded in dashboard settings.
