ServiceChannel
iOS Universel / Economie et entreprise
Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager.
Search Work Orders By:
• Tracking Number
• Work Order Number
• Purchase Order Number
• Location Keyword
Reassign Work Orders
Filter Work Orders by Status
Exclude/Include Supply and Maintenance Categories in any list
Edit Work Order Details:
• Status
• Priority
• Schedule Date
• Trade
• Provider
• NTE
• Purchase Order Number
• Description
• Category
- Notes
- Photos and Attachments
Proposals
• Approve
• Reject
• View Details
• View Photos and Attachments
• On Hold
• Assign
Site Audit Manager
Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through
• Rapid, on-site capture of facility condition
• Cross audit decision support
• In-audit submission of work orders
• Conduct audits for facilities, safety, loss prevention, construction punch lists, etc
• No auditor training required
Please Note: Site Audit Manager requires an additional license.
Quoi de neuf dans la dernière version ?
NEW
- A face ID login icon has been added to the app login screen, allowing you to authenticate quickly and securely using biometric recognition. This enhancement streamlines the login process, improving overall user convenience.
FIXED
- During the work order creation process, if a user changed the default dashboard to another one and then scanned an asset, the system incorrectly validated the asset type against the Equipment column in the default dashboard’s issue list, rather than the selected dashboard’s issue list. This caused mismatches and potential confusion in asset validation. The asset type is now correctly compared against the Equipment column in the currently selected dashboard’s issue list, ensuring accurate and context-aware asset validation.
- When you were approving an invoice in the SC Mobile app, the additional approval code field appeared as a text box, whereas in Service Automation, it was displayed as a drop-down menu. The SC Mobile app has been updated to match the behavior of Service Automation. The additional approval code field now appears as a drop-down menu, ensuring a consistent and user-friendly experience across both platforms.
