ServiceM8 - Field Service App
iOS Universel / Economie et entreprise
ServiceM8 is job management software for trade contractors & home service businesses, such as plumbers, electricians, HVAC & refrigeration contractors, locksmiths, cleaners & gardeners — any kind of small business which manages jobs & staff in the field.
ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.
You’ll cut paperwork, get more jobs done, provide amazing service & get paid faster.
Field staff use the ServiceM8 app for iPhone & iPad. Office staff can access the ServiceM8 dashboard online via web browser on Mac or PC.
Download the app & tap ‘Try Demo’ — no sign-up required.
Who is ServiceM8 for?
ServiceM8 is a simple, easy tool for contractors & field service businesses with a high-turnover of short jobs, ranging in size from sole operators up to 20 staff. Industries such as:
• Plumbing
• Electrical
• Solar
• HVAC & Refrigeration
• Pest Control
• Appliance Repair
• Locksmithing & Security
• Cleaning
• Pool Care
• Lawn Mowing & Gardening Businesses
• IT
• Property Maintenance
• Fire Protection
• Carpet & Flooring
Job Management Software
• Manage jobs from start to finish
• Access all client & job details in the field
• Ensure job quality & consistency with built-in checklists
• Capture electronic signatures
Communication & CRM
• Email & text clients directly from the app
• Save time with email & text templates
• Send On-the-Way text messages to clients
• Automate booking confirmations, reminders & follow-ups to clients
Scheduling
• View your schedule & job info, anywhere
• See a real-time map view of staff & job locations
• Dispatch jobs & urgent work, instantly
• Receive push notifications about schedule changes
Quoting & Invoicing
• Generate professional PDF quotes, estimates & invoices on site
• Email or text quotes & invoices to clients from the app
• Clients can view quotes & pay invoices online
Time tracking & Timesheets
• Track travel time & time on site, for billing purposes
• Track shift & break time, for payroll purposes
• Export payroll time sheets to Xero or QuickBooks Online
Mobile & Online Payments
• Accept contactless payments with Tap to Pay on iPhone
• No extra dongles, terminals or hardware needed — just your iPhone
Digital Forms & Assets
• Complete digital reports, procedures & certificates on site, through the app
• Create custom forms for your business & industry
• Catalogue client assets & view their service history
Job History
• Access a full history of work done for every client
• Attach notes, photos, videos, emails & messages to jobs
• Automatic back-up & secure cloud storage
Accounting Integrations
• Connect to Xero or QuickBooks Online
• Sync invoices & payments from ServiceM8
• Streamline invoicing, payments & accounting
Pricing
• A range of monthly plans to suit your business & requirements
• Plans bundle jobs, SMSs & add-ons into a single monthly price
• No contracts, setup fees, or ‘per-user’ fees.
• Unlimited users & storage
• 14-day free trial
Support
• Free, 24/7 email & chat support
• Self-serve Help Centre with articles & videos
• Global network of ServiceM8 Partners offering setup services
In-App Purchase Terms
When you subscribe to a plan through the ServiceM8 app, payment will be charged to your Apple ID on a recurring monthly basis. Your monthly subscription will automatically renew unless you cancel at least 24 hours before the renewal date. You can manage your subscription in the ServiceM8 app in More > Settings > ServiceM8 Account. Any unused portion of your free trial is forfeited after purchase.
Terms of Service: www.servicem8.com/terms-of-service
Privacy Policy: www.servicem8.com/privacy-policy
The ServiceM8 application uses background location. Continued use of GPS running in the background can decrease battery life.
Quoi de neuf dans la dernière version ?
Introducing ServiceM8 14!
• iOS 26 Liquid Glass
A fresh new look that maximises content on screen — buttons and tabs are lighter and let the content behind show through.
• Markup Improvements
Make markups clearer and more professional. Add text directly onto images, draw proper circles, squares and lines, and even drag images onto photos or documents.
• Tap to Pay on iPhone | NZ Support
Now available in New Zealand, joining Australia, Canada, the United Kingdom and the United States! Accept in-person, contactless payments with nothing but your iPhone.
• Copy & Paste Checklists
Quickly copy a checklist group from one job and paste it to another.
• Document Scanner | Auto-Naming
Scanned PDFs are now automatically named, so it’s easier to keep track of documents.
• Send Photos & Files by SMS
You can now send photos or files to clients via SMS, at no extra cost.
• Auto Routing
Get the most efficient order to attend your scheduled jobs for the day. Auto Routing works with allocated and fixed-time bookings, with varying levels of optimisation available to choose from.
• Job Check Out Report
See a detailed breakdown of every visit: GPS logs, travel vs. time on site, notes, items, photos, videos, and checklists completed.
• Edit Job Time
You can now edit job time in the app, via the Job Check Out Report, or right at Check Out.
• New Job Actions
Call Supplier — instantly call suppliers saved with the Suppliers add-on.
Navigate to Supplier — get directions straight from the job card.
• Supplier Emails
Saved Supplier emails are available to choose from when drafting emails from a job card.
• Proposals | Fixed Items (Subtotal Only)
List items in Proposals without showing individual prices — customers see item names and a subtotal only, giving you flexibility in how you present quotes.
• Knowledge | View Original PDF
With the new ability to upload PDFs as Knowledge, when viewing this Knowledge in the app, the document is converted into a format for the best experience, however you can also view the original PDF.
• Asset Management | QR Code Linking
With the new ability to bulk import Assets, you can now quickly link each one on site by applying a QR code label, then searching and attaching it to the relevant Asset.
• iPad Improvements
Support for iPadOS 26 keyboard, menu and windows.
