smg360

iOS Universel / Economie et entreprise

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.

SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.

Quoi de neuf dans la dernière version ?

We’ve made a few improvements to keep your information accurate and easy to access. Customer details in cases and alerts now display correctly, and we’ve fixed issues with dates and time zones so everything appears as expected.