smg360

iOS Universel / Economie et entreprise

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.

SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.

Quoi de neuf dans la dernière version ?

What’s New in This Update

We’ve made it easier to view and manage your locations in the SMG Mobile App.

• Map View is Back!
If you have fewer than 15 locations, you’ll now see them on an interactive map.
Have 15 or more? You’ll stay in list view for faster browsing.

• Smarter Location Sorting
View nearby locations (within 250 miles) when location services are on.
Not using location? Locations are sorted by name or Unit ID.

• Consistent CX Insights
CX measure, survey or visit date, and date range now match across views.

• Explore More Locations
Zoom and move the map to view pins beyond your local area.