Buzz: Secure Medical Messenger
iOS Universel / Medecine
Skyscape’s Buzz is a HIPAA-secure platform for care team collaboration and patient communication, offering rich capabilities including real-time chats, document edit, and signatures, group chats with polling feature and broadcast capabilities, video conferencing, private calls with caller ID, fax number, dictation, audio/video, images, trusted medical knowledge integration, report sharing and a robust API framework enabling linking with external systems such as EMR solutions.
Buzz is intuitive and easy to use. Complying with HIPAA rules and regulations doesn't need to be burdensome, and Buzz proves it with its time-saving features. Your patient’s data is private and accessible only to authorized users. Whether consulting with another healthcare provider or the patient you will never need to worry about security. Buzz platform includes added organization-level security to manage users within an enterprise securely. The best part is that the seamless collaboration between healthcare participants improves patient care as well as patient satisfaction.
Buzz provides in-context integration within conversations to get Lightning™ fast answers via Skyscape's comprehensive portfolio of gold-standard medical information trusted by over 1 million healthcare professionals.
Buzz has a strong track record in home health, & physical therapy as well as medical clinics & hospitals, and other agencies handling the transition of care. Buzz is a recommended platform for any individual provider or organization that needs to quickly and securely exchange private, HIPAA-compliant messages. Customer case studies show improvements in patient experience, enhanced provider satisfaction, as well as a reduction in hospital readmission rates.
Providers can communicate with patients and their families using secure texting, secure email, phone calls, and video channels, helping to improve patient outcomes and satisfaction.
Here are some of the features better described by our customers in their own words!
** Telehealth to the forefront **
“We rely on Buzz Video for our telehealth needs as it’s easy to use, requires no app download by the patient, and is HIPAA-secure” – VP, Clinical Operations, Home Health & Hospice Agency
** Protect your Cell phone numbers with versatile Caller ID **
“Now with Buzz, I can make my calls and know that the patient won’t get my personal number.” –
** Team Collaboration **
“Buzz allows for seamless collaboration and communication between healthcare professionals with all common methods (audio, video, pics, etc.) of desired content” – App Store Review
** Ease of use **
“User interface is very simple yet elegant with great performance and speed” – App Store Review
** Best in its class **
I’ve used a lot of different messenger products throughout my professional career. Buzz is by far the most versatile, user-friendly, and forward-thinking platform available”
Features that you will find useful in your daily workflow:
- Send and receive secure text, attachments (PDF/MS Office documents), audio/dictation, video messages
- Send a Fax using BuzzFax™
- View, Annotate, Sign documents with BuzzFlow™ (Adobe PDF®, Images, or Microsoft Office documents )
- Get your unique Buzz Phone number
- Select your Caller ID (e.g. clinic, office) when calling patients
- Create groups/teams to collaborate with and share previous messages with newly added group members
- Manage your organization’s users easily
- Search messages to find the information you are looking for
- Mark messages for priority viewing and get delivery confirmation. ‘Nudge’ users who haven’t viewed the message
- Message management: Edit, Delete, Reply to create thread, Forward
- Buzz Lightning™ - AI integration to work smarter, not harder
- Buzz Locomotion™ - EVV (Electronic Visit Verification) providing accurate &reliable data for billing and federal EVV compliance.
- Customized Linking to Practice EHR through chatbot and API interfaces
Quoi de neuf dans la dernière version ?
At Buzz®, we’re continually raising the bar to deliver a more innovative, faster, and more responsive experience for healthcare coordination teams. This update introduces powerful enhancements that elevate communication, coordination, and care delivery.
• Urgent, Always-On Notifications with Critical Alerts •
Buzz now supports Critical Alerts, ensuring that urgent, time-sensitive messages reach your care team—even when devices are silenced or in Do Not Disturb (DND) mode. From STAT consults to Code Blue activations and rapid lab result notifications, these alerts cut through the noise to support real-time clinical response when it matters most.
• Smarter Scheduling with Calendar Enhancements •
Our calendar functionality has been enhanced for improved visibility and coordination - you can have a combined view of all the scheduled calendar entries in a special Events channel with an overview of all upcoming calendar entries at a glance. Whether syncing care visits, setting reminders, or managing shift handoffs, Buzz makes it easier to stay aligned and on time.
• Introducing Zen Mode – Supervise Without the Barrage of Messages •
Zen Mode offers the perfect balance for users who oversee care coordination across multiple groups but don’t need to be in the middle of every message. Stay informed with quiet oversight, free from the flood of notifications. It’s supervision with clarity, not clutter. Users can specifically mention you to alert you individually or as a part of the team mentions, thanks to the flexible and targeted messaging capabilities within group conversations. Organizations can manage the ability of key managers to move between Active and Zen modes appropriately.
These updates, along with some fixes and routine enhancements, are part of our continued commitment to deliver intuitive, HIPAA-compliant tools that empower healthcare professionals with speed, clarity, and security. Update now to unlock these latest features and keep Buzzing forward.
