Buzz: Secure Medical Messenger
iOS Universel / Medecine
Skyscape’s Buzz is a HIPAA-secure platform for care team collaboration and patient communication, offering rich capabilities including real-time chats, document edit, and signatures, group chats with polling feature and broadcast capabilities, video conferencing, private calls with caller ID, fax number, dictation, audio/video, images, trusted medical knowledge integration, report sharing and a robust API framework enabling linking with external systems such as EMR solutions.
Buzz is intuitive and easy to use. Complying with HIPAA rules and regulations doesn't need to be burdensome, and Buzz proves it with its time-saving features. Your patient’s data is private and accessible only to authorized users. Whether consulting with another healthcare provider or the patient you will never need to worry about security. Buzz platform includes added organization-level security to manage users within an enterprise securely. The best part is that the seamless collaboration between healthcare participants improves patient care as well as patient satisfaction.
Buzz provides in-context integration within conversations to get Lightning™ fast answers via Skyscape's comprehensive portfolio of gold-standard medical information trusted by over 1 million healthcare professionals.
Buzz has a strong track record in home health, & physical therapy as well as medical clinics & hospitals, and other agencies handling the transition of care. Buzz is a recommended platform for any individual provider or organization that needs to quickly and securely exchange private, HIPAA-compliant messages. Customer case studies show improvements in patient experience, enhanced provider satisfaction, as well as a reduction in hospital readmission rates.
Providers can communicate with patients and their families using secure texting, secure email, phone calls, and video channels, helping to improve patient outcomes and satisfaction.
Here are some of the features better described by our customers in their own words!
** Telehealth to the forefront **
“We rely on Buzz Video for our telehealth needs as it’s easy to use, requires no app download by the patient, and is HIPAA-secure” – VP, Clinical Operations, Home Health & Hospice Agency
** Protect your Cell phone numbers with versatile Caller ID **
“Now with Buzz, I can make my calls and know that the patient won’t get my personal number.” –
** Team Collaboration **
“Buzz allows for seamless collaboration and communication between healthcare professionals with all common methods (audio, video, pics, etc.) of desired content” – App Store Review
** Ease of use **
“User interface is very simple yet elegant with great performance and speed” – App Store Review
** Best in its class **
I’ve used a lot of different messenger products throughout my professional career. Buzz is by far the most versatile, user-friendly, and forward-thinking platform available”
Features that you will find useful in your daily workflow:
- Send and receive secure text, attachments (PDF/MS Office documents), audio/dictation, video messages
- Send a Fax using BuzzFax™
- View, Annotate, Sign documents with BuzzFlow™ (Adobe PDF®, Images, or Microsoft Office documents )
- Get your unique Buzz Phone number
- Select your Caller ID (e.g. clinic, office) when calling patients
- Create groups/teams to collaborate with and share previous messages with newly added group members
- Manage your organization’s users easily
- Search messages to find the information you are looking for
- Mark messages for priority viewing and get delivery confirmation. ‘Nudge’ users who haven’t viewed the message
- Message management: Edit, Delete, Reply to create thread, Forward
- Buzz Lightning™ - AI integration to work smarter, not harder
- Buzz Locomotion™ - EVV (Electronic Visit Verification) providing accurate &reliable data for billing and federal EVV compliance.
- Customized Linking to Practice EHR through chatbot and API interfaces
Quoi de neuf dans la dernière version ?
Enhanced BuzzStreams Experience: BuzzStreams, our seamless integration with platforms like EHR, HubSpot, and Salesforce, now dynamically lists all enabled streams in the menu for a smoother interface. Easily access patient or client context within groups, enabling more informed conversations directly within Buzz.
• Upgraded Notifications: Stay in the loop with our new SMS and email notification feature. If you’re logged out due to organization policies, you’ll still receive alerts for important Buzz messages, ensuring no critical information is missed.
• Strengthened Security with Auto Logout: Organizations can now enforce streamlined auto logout settings, enhancing security and compliance by setting maximum logout intervals for users.
• @all Mention Monitoring: The @all mention feature (this is when all members of a given group get an added notification to note that they are specifically mentioned in the message) has been refined to ensure responsible and effective usage. Organizations can control how this feature is used to optimize team communication.
• Smoother Link Actions: Clicking links is now more intuitive and reliable, helping you access resources with ease.
• Remote Logout Sync: For added security, users will now be automatically logged out if the organization admin terminates their session remotely.
• Stability Improvements: We've squashed some pesky bugs for a more stable experience, including the one that was caused by animated GIFs.
