WeCom-Work Communication&Tools
iOS Universel / Economie et entreprise
WeCom is a business communication and office collaboration tool developed by Tencent WeChat Team. WeCom provides the same communication experience as WeChat and connects with WeChat in an all-round manner. It also offers productivity tools such as Document, Meeting, Email, Calendar, and WeDrive, and flexible OA apps for effective business communication and management.
WeCom provides exclusive industry solutions for retail, education, government, manufacturing, catering, financial services and other industries, helping various industries to better serve users on WeChat. WeCom has been widely adopted by millions of leading organizations, including Xibei Restaurant, Rainbow, P&G, Cartier, WalMart, IKEA, Bank of China, PICC, Deppon Express, Changan Automobile, Shenzhen Mingde Experimental School, Affiliated High School of South China Normal University, Guangzhou Haizhu Bureau of Education, Longhua District Education Bureau, and Shenzhen Taxation Bureau.
1. Provides a communication environment to work with colleagues
[Ease of Use] Creating a user-friendly experience consistent with WeChat.
[Reliable Storage] Messages are synchronized between devices and stored in the cloud.
[Effective Communication] Message read status is shown for the sent.
[Corporate Directory] Supports import and centralized management of member information.
2. Connect with WeChat in an all-round manner
[Exchange Messages] Add WeChat users as contacts and offer services via private or group chats.
[Contact Customers] Companies can view and manage the customers added by members. Various tools such as Broadcast Messages and Chat Toolbar are available.
[Customer Group] Manage the customer groups of members via tools such as Anti-harassment and Group Template.
[Customer Moments] Posts about activities and product updates can be shared to Moments.
[Channel] Invite customers to check activities and live videos through chats and Moments. Show members in the homepage and the live room to add contacts.
[WeChat Customer Service] Provide consistent consulting experiences. Invite WeChat users to add members to upgrade services.
[Partner Space] Manage the contacts of distributors, suppliers in one place. Use Document, Meeting and other tools and share apps across companies.
[Inheritance from Former Employees] Customers of former members can be reassigned without confirmation.
[Company Pay] Companies can receive or pay money to users and send Red Packets.
3. Integrate multiple productivity tools and OA apps
[Document] Provide rich capabilities and stable experience. Invite colleagues, customers or other contacts to collaborate.
[Meeting] Provide stable experience and integrate screen sharing, e-whiteboard, meeting control, recording, and meeting minutes.
[Email] Integrate the security and green anti-spam, supporting mutual reference with various tools.
[Calendar] Organize online and offline meetings, view busy schedules and manage public calendars, and invite colleagues, WeChat customers, upstream and downstream.
[WeDrive] Allow flexible permission and sharing business data with others.
[OA Apps] Preset tools, such as Attendance, Reports, Announcement, Meeting and Forum.
4. Open capabilities
[Retail Industry] Open APIs for Contact Customers, Customer Group, and Customer Moments.
[Education Industry] Open APIs for Contact Parents, Education Bureau-School Interconnection.
[Government Affair Industry] Open APIs for Contact Residents are available.
[Office and Collaboration] Open APIs for Attendance, Calendar, WeDoc and Meeting are available.
[Developer Share] Answer questions and share experiences to make progress together.
5. Security and management
[All-round Safeguard] WeCom is the first domestic office product to pass SOC2Type2 auditing and has obtained ISO27018, ISO20000, and ISO27001, securing data in an all-round way.
Note：WeCom is connected to HealthKit. After authorization, workout data can be accessed from HealthKit.
Quoi de neuf dans la dernière version ?
I. Efficiency Tools and Basic Experience
1.Smart Sheet
- We offer AI-powered fields, which can intelligently categorize, summarize, and extract information from the data in the sheet in batches.
- Supports the use of AI for categorization, summarization, information extraction, tag matching, and image comprehension;
- In customer management scenarios, customer feedback can be intelligently categorized, while in project management scenarios, project risks can be automatically flagged;
- AI can be used for image comprehension, automatically identifying and extracting information from invoices, delivery notes, and ID card photos.
- Introducing a color filling tool that allows users to configure rules to colorize cells or entire rows, highlighting critical data.
- Introducing a Barcode field that enables mobile scanning to recognize information within barcodes and QR codes, and instantly populating them into the Smart Sheet. Suitable for scenarios such as equipment inspection and material receiving/shipping management.
- The "Unhide/Hide Conditions" can be set for the forms in the Smart Sheet. By adding unhide conditions, it is easy to achieve the configuration of logical redirection for form titles, making it more flexible to collect info Suitable for satisfaction surveys, employee needs collection, and other scenarios.
- The automations support triggering reminders based on the time recorded in the cell, which can be used to remind the follow-up person 1 hour before the task deadline, remind the owner 30 minutes before the material submission deadline, and other scenarios, making notifications more timely.
2.Email
- Users can send emails directly to colleagues in WeCom, without collecting colleagues' email addresses.
- When composing email, simply enter a colleague's name or department name to quickly add them as recipient, making communication more efficient.
- Introducing the feature to write to department node. When composing emails, users can directly select entire department as the recipient, making it convenient to send notifications, reports, and other emails to the department.
- When sending mails via WeCom email, the sender's corporate identity and enterprise verification details will be displayed in both WeCom and QQ Mail.
- Companies can add "External Email Accounts" for their partners, enabling them to access emails with their account passwords, without logging in to WeCom.
- Users can insert group invitation cards in emails, allowing recipients to join WeCom group chats via the group invitation cards, making it easier to establish connections.
- Users can insert yellow-faced emojis when composition emails on their mobile phones.
3.Chat and Basic Experience
- When @mentioning members in group chats, users can view colleagues' vacation status, making communication more efficiently.
- Users can extract text directly by pressing and holding image messages, making text recognition more convenient.
- Videos shared within chats support playback at double speed.
