WeCom-Business IM & Work Tools
macOS / Economie et entreprise
WeCom is a communication and office tool developed specifically for enterprises by the Tencent WeChat team. It provides a consistent communication experience with WeChat and supports full connectivity with WeChat; meanwhile, it deeply integrates AI-powered office capabilities such as intelligent summary, smart search, and intelligent robots, incorporates efficiency tools including Smart Sheet, documents, meetings, emails, event, as well as flexible and user-friendly OA apps, empowering enterprises to achieve effective collaboration and management.
1. AI Facilitates Intelligent Office Work
[Smart Search] Quickly find content with fuzzy memories; after AI summarizes it, accurate answers are directly provided.
[Intelligent Summary] Intelligently summarize the work progress based on the information such as chats, documents, meetings, and emails. Additionally, invite colleagues to participate in the summary, making reporting simpler and more efficient.
[Intelligent Robot] An AI colleague that allows sending message-based inquiries at any time, quickly answering corporate policies and business questions, with flexible model and knowledge configuration, making it easy to create and manage.
[AI Fields in Smart Sheet] Batch classify, summarize, extract info, and understand images within Smart Sheet data to enhance efficiency.
[Intelligent Service Summary] AI can automatically generate service summaries every week, based on the service records between members and WeChat customers. Members can also view relevant information in the chat toolbar while chatting with WeChat customers.
[Intelligent Email Summary] Using AI, it can automatically organize scattered work information from chats, documents, and meetings, summarize it into email content, and improve the efficiency of composing emails.
2. Full Connectivity with WeChat
[Contact Customers] Add customers' WeChat accounts as friends, and provide services to them through private or group chats. Enterprises can view and manage WeChat customers added by members, and reassign the customers of resigned members.
[WeChat Customer Service] Integrate WeChat Customer Service across various scenarios both within and outside WeChat to deliver a consistent consultation experience. Additionally, invite WeChat users to add the WeCom account to upgrade to exclusive services.
3. Integrated Internal and External Efficiency Tools and OA Apps
[Smart Sheet] It helps enterprises enhance internal and external office collaboration, making it easy to manage projects, operations, and customers via a single sheet. Collect or import data such as customers and projects, transform it into various views and dashboards, enable you understand changes in business data at any time and from anywhere, conduct AI-powered intelligent analysis, and automatically drive business processes.
[Docs] Inherits Tencent Docs' rich editing capabilities and stable experience, and also supports inviting colleagues, WeChat customers, as well as Partner Space to join the document for collaborative editing and viewing.
[Email] Offers an integrated email service that aligns with WeCom's "all-in-one" ecosystem. When composing an email, simply enter a colleague's name or department name to add them as recipients. Leveraging AI, it can summarize and generate email content, improving the efficiency of email drafting.
[Meeting] Provides the capability to efficiently organize meetings and manage public calendars, and also allows inviting colleagues, WeChat customers, and Partner Space to participate in events together.
Quoi de neuf dans la dernière version ?
I.AI Boosts Office Efficiency
1.Smart Summary
- Now supports adding members for co-editing, consolidating scattered information from chats, documents, and meetings into one summary—helping you understand project progress faster and more accurately, track team to-dos, and support business decisions.
- Supports scheduled auto-updates (daily/weekly/monthly) to continuously summarize periodic progress and track key business milestones.
- Generates summaries faster and from more source types, including voice messages, images, and documents in group chats.
2.Smart Robot
- Upgraded plugins and workflows to handle more complex knowledge Q&A and business processes, covering more enterprise office scenarios:
- Configurable API and MCP plugins to connect internal systems, quickly access internal knowledge, or initiate requests.
- Configurable workflows to run complex processes with more stable, controllable outcomes.
- During setup, users can run queries and view the reasoning process and tool-call chain to debug configurations and validate effectiveness.
- Continued improvements to the core experience to help employees use it more effectively:
- Describe a scenario in one sentence; AI auto-generates a Smart Robot to simplify creation.
- Faster understanding of updated knowledge-base files, improving answer accuracy.
- Better image understanding: send an image to ask questions and get improved answers.
- Robot links can be inserted into documents and emails for easier sharing and inviting more members to use it.
- Members can create API-mode robots, configure callback addresses to enable the robot to receive user inquiries and generate responses.
II. Efficiency Tools & Basic Experience
1.Smart Sheet
- Smart Sheet now supports multiple methods for importing data from external systems, enabling convenient viewing, analysis, and follow-up.
- Supports receiving external data via Webhook:
- Companies with ERP, ticketing, or order systems can write data to Smart Sheet in real time and trigger automated notifications to drive progress.
- Can also receive data from AI workflow platforms, use Smart Sheet as a workflow database, and analyze it via views and dashboards.
2.Email
- Send work reports, formal notices, and project updates with long-form editing and rich text (including images). Members without linked email accounts can still use it.
- Send key files/materials/contracts as attachments for a more formal workflow and centralized retrieval.
- Upload files directly from chats while composing; faster transfer and support for attachments up to 20G.
- Smart Translation: one-click translation of Chinese email body text into other languages during drafting.
- One-stop email setup for companies: free domain plus auto-provisioned accounts, fully free end-to-end.
- When sending bulk messages via an app, you can also choose “Send by Email” for more formal notifications and easier search.
3.Chat and Basic Experience
- When multi-selecting messages, you can now select a continuous range of messages in batch, eliminating the need to check each one individually.
- When taking screenshots on the desktop, you can now translate text within the screenshot.
4. Meetings
- During meetings with customers initiated via WeChat, you can now view their profile information and set notes.
5. HR Assistant
- Operator information has been added to onboarding, transfer, and offboarding processes.
- It now supports searching, filtering, and exporting former employees.
III. Open Capabilities
1. Chat and Basic Experience
- When an app sends messages to a group created by the application, it supports @mentioning group members or everyone to ensure notifications are more precisely delivered.
