WeCom-Business IM & Work Tools
macOS / Economie et entreprise
WeCom is a business communication and office collaboration tool developed by Tencent WeChat Team. WeCom provides the same communication experience as WeChat and connects with WeChat in an all-round manner. It also offers productivity tools such as Event, Meeting, and flexible OA for effective business communication and management.
WeCom provides exclusive industry solutions for retail, education, government affairs, financial service and other industries, helping various industries to better serve users on WeChat. WeCom has been widely adopted by leading organizations, including Shiseido, Rainbow, P&G, Cartier, IKEA, PICC, Deppon Express, Changan Automobile, Shenzhen Mingde Experimental School, Affiliated High School of South China Normal University, Longhua District Education Bureau, and Shenzhen Taxation Bureau.
1.Provides a familiar communication environment to allow you to chat and work with colleagues efficiently
[Ease of Use] Creating a user-friendly messaging experience consistent with WeChat.
[Reliable Storage] Messages are synchronized between PC, mobile phone and other devices in real time and stored in the cloud.
[Effective Communication] Message read status is shown to both sides for the messages sent to make the communication more efficient.
[Corporate Directory] Supports batch import and centralized management of member information to allow you to find the colleagues you want to chat with more quickly.
2.Connect with WeChat in an all-round manner
[Exchange Messages] Add WeChat users as contacts and offer services via private or group chats. The group can contain a maximum of 500 members.
[Contact Customers] Companies can view and manage the customers added by members.
[Customer Group] Companies can view and manage the customer groups of members. Various tools such as Anti-harassment, Restrict from Joining Group Chat, Restrict Group Name Change, and Deduplicate Group Members are available to serve customers efficiently.
[Customer Moments] Posts about activity information and product updates can be shared to Moments to interact with customers.
[Company Pay] Companies can receive money from or pay money to WeChat users or employees, and send Red Packets to employees.
3.Integrate multiple productivity tools and OA
[Event] Event invitations can be initiated and calendar can be shared with teams. Exchange and CalDav protocols are available.
[Meeting] Initiate and join online meetings anytime & anywhere. A maximum of 300 people can join the meeting.
[Live Video] Stable HD live videos that support screen sharing and PPT presentation. Viewers can send comments and start joint streaming.
[OA] Preset flexible and easy-to-use OA tools powered by Wecom, such as Attendance, Approvals, Reports, Announcement, Meeting, and Forum.
4.Open capabilities
[Retail Industry] With open APIs for Contact Customers, Customer Group, and Customer Moments, companies can better acquire, accumulate, manage and operate customers.
[Education Industry] Open APIs for Contact Parents, Education Bureau-School Interconnection, Parent-School features are available to meet the individual needs of Education Bureau and schools.
[Government Affair Industry] Open APIs for Contact Residents are available to meet the individual needs of government agencies.
[Office and Collaboration] Open APIs for Approvals, Attendance, Reports, Event, Meeting and Live Video, are available.
5. Strong security capabilities
[all-round safeguard] Based on the integration of offense and defense capabilities of Tencent over the past 20 years, WeCom is the first domestic office product to pass SOC2Type2 auditing, and has obtained ISO27018, ISO20000, ISO27001.
Quoi de neuf dans la dernière version ?
I. Efficiency Tools and Basic Experience
1.Smart Sheet
- We offer AI-powered fields, which can intelligently categorize, summarize, and extract information from the data in the sheet in batches.
- Supports the use of AI for categorization, summarization, information extraction, tag matching, and image comprehension;
- In customer management scenarios, customer feedback can be intelligently categorized, while in project management scenarios, project risks can be automatically flagged;
- AI can be used for image comprehension, automatically identifying and extracting information from invoices, delivery notes, and ID card photos.
- Introducing a color filling tool that allows users to configure rules to colorize cells or entire rows, highlighting critical data.
- The Member Filtering field allows selecting "Me (dynamically changes based on viewer)" as a filter condition. After setting this up, each person opening the sheet will be able to see the tasks assigned to them or the customers assigned to them.
- Introducing a Barcode field that enables mobile scanning to recognize information within barcodes and QR codes, and instantly populating them into the Smart Sheet. Suitable for scenarios such as equipment inspection and material receiving/shipping management.
- The "Unhide/Hide Conditions" can be set for the forms in the Smart Sheet. By adding unhide conditions, it is easy to achieve the configuration of logical redirection for form titles, making it more flexible to collect info Suitable for satisfaction surveys, employee needs collection, and other scenarios.
- The automations support triggering reminders based on the time recorded in the cell, which can be used to remind the follow-up person 1 hour before the task deadline, remind the owner 30 minutes before the material submission deadline, and other scenarios, making notifications more timely.
- The Smart Sheet supports importing files to existing sheets, making it easy to bulk update data. After import, the formula is automatically calculated and the dashboard is updated in real-time to improve efficiency.
2.Email
- Users can send emails directly to colleagues in WeCom, without collecting colleagues' email addresses.
- When composing email, simply enter a colleague's name or department name to quickly add them as recipient, making communication more efficient.
- Introducing the feature to write to department node. When composing emails, users can directly select entire department as the recipient, making it convenient to send notifications, reports, and other emails to the department.
- When sending mails via WeCom email, the sender's corporate identity and enterprise verification details will be displayed in both WeCom and QQ Mail.
- Companies can add "External Email Accounts" for their partners, enabling them to access emails with their account passwords, without logging in to WeCom.
- Users can insert group invitation cards in emails, allowing recipients to join WeCom group chats via the group invitation cards, making it easier to establish connections.
3.Chat and Basic Experience
- Improvement of group Kanban capability and experience
- The entrance is more prominent, making it easier to add and open group Kanban.
- Upon opening group Kanban, users can expand the display area.
- When @mentioning members in group chats, users can view colleagues' vacation status, making communication more efficiently.
- Users can extract text directly by pressing and holding image messages, making text recognition more convenient.
- Videos shared within chats support playback at double speed.
