ME SupportCenter Plus
iPhone / Economie et entreprise
Need a quick and easy way to support your customers on the go? Get ManageEngine's SupportCenter Plus 11.0.
ManageEngine powers the IT of over 180,000 companies around the world, including nine out of every ten Fortune 100 companies.
ManageEngine's SupportCenter Plus iPhone app is designed with a simple, intuitive, and easy to navigate user interface to enable both your support reps and customers interact easily and solve issues in no time, every time!
SupportCenter Plus makes it easy to:
- Filter and categorize requests based on relevant and contextual criteria
- View, create, edit, delete, assign, close, reply, and forward requests
- View, add, edit, and delete notes
- View conversations and system notifications
- Add and modify time entries and resolutions for requests
Quoi de neuf dans la dernière version ?
- Field and Form Rules (FAFR) is supported in SCP starting from server build 14900. Administrators can enable FAFR for the mobile app by accessing Admin > Templates & Forms > Field and Form Rules - Enable Field and Form Rules for Mobile App.
- UDF fields in Add and Edit requests have been revamped.
- Bug fixes and improvements.
